Tuesday, March 24, 2009

Have you met me?



I am but a simple wine peddler, spreading a little bit of public relations love to all of the bloggers I know on the Internet. Or at least that is my modus operandi.

I really love bloggers. There are so few people in the world that truly appreciate the work you do and bloggers not only give you thanks, but then shout it from on top of their soapboxes about how you helped them.

Maybe I skipped ahead a little too far, so I will backtrack a little bit. I do PR work in the wine world. I also blog (if you have not figured that out, please stop reading and smack yourself in the head, twice). However, I will never write about any wine or winery that I currently work for in any way. For instance, I work for Wines of Chile. You will never see me review any Chilean wines here on this blog. I am just not a credible source and I do not blog to please my clients.

In my job I send out samples to journalists, charities, art shows, embassies, government agencies, restaurant owners, retailers, party organizers, theater producers, fish wranglers, snozzberry lickers, horn wagglers, and bloggers. And the most appreciative group of all of those by far is the bloggers (the snozzberry lickers just can’t get their faces off the wall paper…). The bloggers say thank you, and they say it with such feeling and poetry that I just cannot help but feel good about myself.

For instance, one of my bloggy friends sent this to me:

It's just like Christmas here! The wine arrived today, and all of Cratchits - er... I mean [editorial deletion] are beside themselves with joy. Thanks so much! I can't wait to try it.

Thanks again Santa - I mean Rob.”

How could you not love that? And that was yesterday!

However, I am certainly not the only PR person that has learned the art of putting wine into a box and putting it in the mail. Many PR companies are now scouring the Internet, looking for a blogger to send wine to in hopes of a favorable review. Some expect a review, and here is where things get sticky and really the reason I wanted to write this post.

I will never expect a review to come out of a wine I send to a blogger. My job is to make suggestions, supply information, and help all types of media (blog or print) form stories about the wines (or country) I represent.

I do not think bloggers are under any obligation to do anything with the wine I send them. If they want to drink it, give it away, or toss it out without posting on their blog about it I would understand. If they think the wine sucks and they want to write about that, I would understand. If they think I am a horrible PR flack (the term my friend at the New York Times gives PR people who bug her with stories that are completely irrelevant to the topics she covers) and want to write about that, I would understand.

However, I hope that most of the bloggers I have created relationships with do not feel that way. In fact, I hope they find me as a useful part of their society (and even a member of the blogosphere). There is definitely no greater feeling than having sent a sample to someone who then writes about how that wine changed his or her view about a certain variety or perhaps even the country where it came from.

Since I know that my blog is mostly read by other wine bloggers, I wonder how you feel about PR people? Let me know by leaving a comment below!

Cheers!

You’re friendly neighborhood Chilean Wine Peddler…


Yup, that's me...


Comments (32)

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Great post Rob! As a blogger, it's refreshing to hear a PR person actually say that they understand if we don't review a wine that was sent, or if we review it unfavorably, etc. So many bloggers out there shy away from saying anything negative...ever...and I think that's often because they don't want to piss someone off that's sending them free samples! On that note, I'll say "thanks" as well...I look forward to having some fun reviewing a couple of your wines!
Great post Rob! There is definitely a feeling of "Wow, I didn't like this wine, so I cant review it" when I get a sample that isn't to my palate. And if you read my Wine Blogging Wednesday post, you saw how I now handle that http://is.gd/nOhy

As a blogger, one who does it for fun and information, not profit, I love hearing that a wine I discussed on the blog was enjoyed by a reader. And the best way for me to try new wines that perhaps aren't local to me, is via samples from wineries and PR folks like yourself. On the off chance I'm not a fan of the wine, I can still give an honest profile of what I get, and hope that it matches some of the readers palate, and they get to add a new wine to their "Must Try" list.

As a matter of fact, I'm looking forward to trying some Chilean wines this week!
I like this post a lot, Rob. You and I have had discussions around bits and pieces of this over the last few months and I'm glad to see you throw it out their on the table.

I think that you let bloggers (and maybe others) off the hook to easily though. I would NEVER give away or not taste a wine that you or any PR person sent me. I think that I have a few responsibilities as someone who accepts samples:

1. To taste the sample in a professional manner (meaning not opening it at the end of a long night of drinking)
2. To respond to you if you email me asking me what I thought about the wine. I don't have to publish anything on my blog or elsewhere (that's up to me) but if you email/call asking, I owe you a response.

I'm of the belief that if bloggers want to be treated more like traditional journalists, we need to start acting like them. Or in some cases, better. I'm sure that there are plenty of traditional journalists who do not appreciate samples or feel any obligation to taste them.
Matt: Why wouldn't you review a wine that you didn't like?
It's very nice to see you lay your thoughts on this out so clearly, Rob. I appreciate that.

Related to the discussion of whether every sample received should trigger a blog entry or a mention, I'm constantly mindful of whether there's a story to tell about the wine. If there's no story, then writing a blog entry about an average wine with no story doesn't do anyone any good, and as a blogger I run the risk of losing subscribers because I'm pumping out boring content. I think about this more than I think about whether to publish a positive or a negative review.

Another thing that comes to mind is how blind tasting can be useful in the context of receiving samples. I've found that to be a very useful tool in relieving unintentional biases associated with samples. This works for wines, it works for wine accessories as well, and I think can make for a more interesting story.

Thanks for reaching out to the wine blogging community- I think you're way ahead of your peers in recognizing the influence that bloggers already have in this space.

Robert Dwyer
The Wellesley Wine Press
Lenn: There have been conversations back and forth, on Twitter and elsewhere, about keeping negative reviews to a minimum. Sort of a "If you have nothing good to say, then say nothing." attitude. As my post for WBW55 started out, just because I don't like a wine doesn't mean someone else wont. My reviews, or write ups, are more geared towards what I get in a wine taste wise, and not if it's a Good or Bad wine. It may not be a wine I like, but it's not a "bad" wine.

Given that we form personal relationships with the people at the wineries or the PR people who offer samples, sometimes you don't want to 'Hurt their feelings." Getting a sample from someone with whom you chat daily, then writing up how it was some of the worst swill you ever experienced could damage an otherwise good relationship. So perhaps there's a fine line to walk between a review and samples. Being honest about your experience is important, as you don't want to mislead people to buy a wine just because you feel obligated to the person who sent it. However, there's always that "Of you have nothing good to say..." Grandma voice that can get the better of people.

For the record, I've never NOT written up samples I've gotten. It was more a thought than an action. I am, however, a tad tardy writing up 1 review for samples I got before my travels to SF ... so watch for that post soon!
Matt: You're right. Lots of conversations back and forth on this.

Alder and I even had a brief discussion about it during the unconference at WBC08. I think that if you only review the wines that you like, if you do so as to not hurt anyone's feelings, then you're basically a PR vehicle for hacks like Rob ;)

I've written less-than-nice things about plenty of wines made by people that I consider friends in the NY wine world. They end up respecting me (and bloggers in general) all the more for it.

I don't think we can be "rah rah" all the time and I think that we owe it to our readers to give them a fuller picture, instead of just one side.
2 replies · active 836 weeks ago
And PR people like me who do their job do NOT want bloggers to put smiley faces next to every wine that they receive in the mail.

I want bloggers to be influencial. I really do. And I want the wines I send to bloggers to have the influence of the blogger behind them. I do not think a blogger gains more influence by simply writing good reviews. The rest of the wine industry simply will not support them.

So if that means some of the wines I send fall by the wayside, so be it. But it gives so much more power behind those wines that are really spectacular.
Great post Rob! I am of much the same opinion as Robert. If a wine has a story I want to tell it. If it tastes like many other wines I've had I'll probably pass on doing a post. That said, you can always expect a thank you and honest opinion from me. It is people like you that offer me exposure to new areas, varietals and wineries which is greatly appreciated. To me wine is all about the adventure and the discovery of something new is my favorite part of the journey. The ability to share that with others is a nice bonus to! Looking forward to receiving my first shipment...
Here here Rob! As a blogger, I am often conflicted about whether to write about wines I didn't like or not. It's a hard line to draw, as wines are so subjective. Just because I don't like something doesn't mean someone else will not.

Anyhoo, I appreciate your attitude about sending samples. I cannot promise that I will write about everything but I really appreciate the opportunity to TRY to do so. Particularly for an area like yours, Chile, that I may not know as much about, PR reps and samples are one way of getting the word out to un-traditional media in a relatively cheap manner. I do occasionally get samples of well known producer, but I am less inclined to try those as I feel like I already have an expectation of what they will hold. Samples from small wineries & less exposed regions of the world really vibrate with me more - mainly because I have the perception that my opinions and blog posts will have more value in the long run than Joe Corporate's wine.
As a former PR person, it's hard for me to do a really negative review. I can do a negative review of poor service, but unless the wine is built up to be fantastic but doesn't live up to it; we usually don't do them. Sometimes I like something more than Joe, and vice versa, and we'll say that in our reviews. I think that's one benefit of having more than one person taste, and even getting samples of two bottles of the same wine to taste on different days.

I do agree with Robert Dwyer though, in that I want a story pitched with the sample -- don't just send me samples. That's just lazy PR work. Some of our LOWEST traffic comes when we post a review of a wine without some sort of hook. And I think that's how it's going to be for most of us not named Robert Parker. If we want readers, we need to write something more than a basic review.
1 reply · active 836 weeks ago
Having said that, there also seem to be some traditional journalists who take pride in trashing MOST of the samples they get (or request, I've learned from some of the wineries). When I see someone who posts nothing but negative reviews, I figure he's got an ax to grind, and I don't really put much stock in anything he says.
3 replies · active 834 weeks ago
Jim Morris's avatar

Jim Morris · 836 weeks ago

A question was posed to me recently about bloggers. "Do they really help sell wine?" "How important are they to the whole scheme of things?"

As a relative neophyte in the blog world, I was faced with the task of creating buzz about our brand new winery and generate new business from people who knew nothing about us. The blog world was fairly new to me, but being in the start up mode, my job was to get eyeballs on my brand and people in the room. I think we were successful in both.

I think that it is hard to completely quantify the monetary gains bloggers help you achieve, but in my opinion, it is just as important to create the buzz through every channel possible to bring people to your brand.

There are definately bloggers who are only in it for the free wine samples and it was annoying to send wine out to people who did say in other posts that they loved all the free wine they got and did little else. And with the 100s of bloggers out there, who has time to read them all to determine the credible ones. Over time you get a feel for the credible ones. Time will tell.
1 reply · active 836 weeks ago
Great post Rob. As a fellow wine PR person who is trying to move our traditional PR agency into a “new media” mentality, with bloggers being at the core of our efforts, I appreciate you opening up this discussion.

I agree that bloggers shouldn’t feel the pressure of writing about every wine they receive, but the reason they don’t write, shouldn’t be that they dislike the wine. Wine is very subjective, and bloggers should express their opinion and encourage the exchange of dialogue. This way we’ll be able to create a better and more engaging wine community. : )
1 reply · active 835 weeks ago
I think that so long as the PR person actually believes in the product that they're promoting, then there's no reason to be "anti-PR". It is refreshing to find a PR person that understands that wine bloggers aren't always going to give positive reviews. I try to at least find one thing positive to say about every wine I try, but I know that eventually it just won't happen. Kudos to you for understanding.
1 reply · active 834 weeks ago
Rob, While I'd love to visit Chile, I am happy just drinking their wine for now. If you missed it, my first post went up today, on April Fools of all days!
Rob, you are more than welcome to fly me to Chile, get me drunk and entertain me. But you are NOT allowed to Bizarre Foods me with Guinea Pig. :-)
1 reply · active 834 weeks ago
ok ok but what delightful wine to pair it with ;-)
1 reply · active 834 weeks ago
Eve Sieminski 's avatar

Eve Sieminski · 832 weeks ago

Great article Rob! I too have received wine samples and have been conflicted as to what to say if I didn't like something. You once sent me a sample pack that I did honestly write about...some of it was INCREDIBLE some was just ok.....I HONESTLY gave my opinion.....and it was just that....my opinion. They ones that value that opinion are either people who know me and my taste in wine or people who have tried something I have recommended and now trust me.
Either way honesty is still the best policy....and that can be done w/o being condescending or rude!
Rob: Have any comments on this?
http://www.redwinebuzz.com/winesooth/wp-content/u... found on twitter

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